GET BENT BRANDS – SHIPPING POLICY

Fulfillment Partner

All orders are produced and fulfilled through Ninja Print, our current print‑on‑demand provider. Production and shipping times may vary depending on product type, order volume, and carrier conditions.

Processing Time

Orders typically take 2–7 business days to be printed and prepared for shipment. Processing times may extend during high‑volume periods, holidays, or supply delays.

Shipping Time

Once shipped, delivery times depend on the carrier and your location. Average delivery windows:

• U.S. Orders: 3–7 business days

• International Orders: 7–21 business days (varies by region and customs)

These are estimates provided by Ninja Print and may fluctuate.

Shipping Costs

Shipping rates are calculated at checkout based on product type, weight, and destination. We do not control carrier pricing.

Tracking Information

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear depending on the carrier.

Lost, Delayed, or Damaged Packages

If your package is lost or arrives damaged, contact us immediately. We will work with Ninja Print to investigate and resolve the issue. Carrier delays, weather disruptions, or customs holds are outside our control.

Incorrect Addresses

Customers are responsible for entering accurate shipping information. Orders shipped to an incorrect address due to customer error cannot be refunded or replaced.

Split Shipments

Some orders may arrive in multiple packages depending on product type or fulfillment location.

International Duties & Taxes

International customers are responsible for any customs fees, import taxes, or duties required by their country.

Changes & Cancellations

Orders cannot be canceled once placed. Shipping addresses cannot be changed after fulfillment begins.